Expo

Expo is a third operational screen next to the kitchen (KDS) and POS: the workstation for the person at the pass who hands ready orders to couriers. Open Admin Panel → Expo (admin.masamenu.tr/expo).

The screen solves a very concrete problem: six bags on the shelf, three couriers at the door — who takes which bag?

The handoff queue

The screen shows pickup/delivery orders in the "ready"/"awaiting pickup" status — that is, after the kitchen but before being handed to a courier. Each order card shows:

• a channel badge — Glovo / Wolt / Yandex Eda / own website / own courier, detected automatically from the order source;
• the courier's name and phone, once assigned;
• an ETA (estimated courier arrival time) or a "courier has arrived" highlight;
• time elapsed since the order became ready — so you can see which order is already getting cold;
• a one-line order composition summary.

Cards are sorted by courier ETA (soonest arrival on top), falling back to arrival order (FIFO) when ETA is unknown.

Handing an order to a courier

When a courier picks up the order, expo staff mark the handoff with one tap:

• for own delivery — the order moves to "delivering" status (the same transition as in Own Delivery);
• for aggregators (Glovo/Wolt/Yandex Eda) — the card is marked as locally handed over and drops off the queue; the aggregator itself confirms the actual pickup on its side.

Updates arrive live via WebSocket, with a polling fallback in case of a dropped connection — the same as on the kitchen screen.

Fullscreen mode

Like KDS, the Expo screen is designed for a monitor that stays on at the pass:

• fullscreen mode and screen wake-lock;
• a sound chime when a new order arrives in the queue.

Related sections

• Kitchen (KDS) — the kitchen screen an order comes from before reaching the expo queue
• POS — order intake and payment
• Own Delivery — the venue's own courier screen

FAQ

Is Expo useful if the venue only has its own couriers?

Yes — the screen is useful anywhere there's delivery or pickup. It shows both your own couriers and aggregator couriers on one screen, which helps with a mixed delivery channel.

Do dine-in orders show up on Expo?

No, the screen only collects pickup and delivery orders — dine-in orders are handled through POS and the kitchen without a courier handoff.

How does the screen know an aggregator courier's ETA?

ETA and courier data come from the order data, updated via the aggregator's webhooks, or from own-delivery data — Expo simply displays it.